At Floor Trade Ireland, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website, make purchases, or sign up for our services.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Information: Name, email address, phone number, postal address.
- Payment Information: Payment details (e.g., card information), billing address, transaction history.
- Website Usage Information: IP address, browser type, and details of your interactions with our website.
- Newsletter Information: If you subscribe to our newsletter, we collect your email address and preferences for marketing purposes.
2. How We Use Your Data
We use your personal data for the following purposes:
- To Process Orders: Including handling payment information, delivery details, and communications regarding your purchase.
- To Improve Our Website: We use browsing data to optimize your experience and improve the functionality of our site.
- For Marketing: With your consent, we may send you marketing emails or newsletters about new products, promotions, or relevant updates.
- Customer Service: To provide support and respond to queries.
3. Legal Basis for Processing
Under Irish and EU data protection law (General Data Protection Regulation – GDPR), we process your personal data based on:
- Consent: For sending newsletters and marketing material.
- Contractual Necessity: For processing orders and payments.
- Legitimate Interest: For improving our services and user experience.
4. Payment Information
We use secure third-party payment processors to handle transactions. Your card details are encrypted and processed directly by the payment provider, ensuring that we do not store or have access to your full card details.
5. Newsletter Subscription
When you subscribe to our newsletter, you consent to receiving marketing communications. You can opt out at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
6. Sharing Your Data
We may share your personal data with third parties only when necessary, including:
- Payment Processors: For handling transactions securely.
- Delivery Partners: To facilitate product delivery.
- Marketing Platforms: For sending newsletters and marketing campaigns.
- Legal Authorities: When required to comply with legal obligations.
7. Your Data Rights
As an individual in the Republic of Ireland, you have the following rights under the GDPR:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You can correct any inaccuracies in your data.
- Right to Erasure: You can request the deletion of your personal data.
- Right to Restrict Processing: You can ask us to limit how we use your data.
- Right to Data Portability: You can request your data in a structured format for transfer to another provider.
- Right to Object: You can object to the processing of your data for certain purposes, including marketing.
To exercise any of these rights, please contact us at: [Insert Contact Email].
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example, we retain payment records for accounting and legal compliance purposes.
9. Security Measures
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. This includes using encryption, secure servers, and limiting access to personal data.
10. Cookies
Our website uses cookies to enhance your browsing experience. These cookies collect data such as your browsing history and preferences. You can manage or disable cookies in your browser settings.
11. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Address: Dublin, Ireland
Floor Trade Ireland
Email: support@floortradeireland.ie